Plantforce Christmas tree hire terms and conditions
By submitting an order, you are accepting our terms and conditions of Christmas tree hire
- Upon receipt of your order we will confirm delivery and collection dates. If possible please advise at the point of order any special requirements i.e. Plantforce vehicle and personnel details that you may have regarding delivery, installation and collection of the tree.
- Plantforce guarantee all live Nordmanniana trees for 21 days from date of delivery in normal office conditions. Should the tree drop excessive amount of needles, we will replace the tree free of charge. No guarantee is offered for trees placed near heating or air conditioning outlets.
- All prices include delivery, installation, removal and recycling of Christmas tree/s unless otherwise specified and are exclusive of VAT.
- Full payment is to be received prior to delivery from all non-account customers by BACS or cheque.
- Should you wish to cancel your standard (upto 10ft high trees) tree/order at least two weeks prior to delivery; we will make a 20% administration charge. Cancellations in the two weeks prior to delivery will be charged at 80% of the tree/order value. Cancellation for above 10ft high trees or special projects i.e. where we have purchased decorations, lights etc specifically for you will be subject to 80% charge once the order has been confirmed.
- All photographs are for illustration purposes and decorations may be subject to change.
- All decorated trees will be supplied with white lights unless specified otherwise. All our lights will be new or PAT tested prior to delivery and will be in good working order. In the unlikely event of lights failing we will make every effort to replace them within 24 hours. RCD's are recommended and are available at an additional cost.
- Power is to be supplied to the base of the tree, Plantforce can supply extension leads at additional charge but they must be plugged in/installed by the client.
- All decorations, lights, pots and trees remain property of Plantforce.
- Plantforce are not responsible for any hazards which may arise from the customers chosen location of the tree or for any hazards arising from changes to the tree, lights or decorations after installation.
- The Client shall indemnify Plantforce and keep them indemnified from and against loss or damaged caused by or to the Christmas tree, lights, decorations, garlands etc. during the hiring.
- We can supply risk assessments and method statements for Christmas tree installation and removal upon request.